Marshmeollow Monthly Pin Club
Join my monthly pin subscription to receive an exclusive limited-edition enamel pin paired with a matching sticker every month, available at a special member-only price.
The current ongoing theme, Heart Frame Series, features fandom couples and friends illustrated within unique, stylized heart-shaped frames.
Previous Monthly/Special Design Available Now in the Secret Shop (Member Access Only)
Pin Club FAQ
Please take a moment to read through the FAQs before joining! They include important details such as billing, shipping, and membership rules, to help avoid confusion and ensure a smooth experience for everyone! Got more questions? Contact Me!
What's a Pin Club?
Marshmeollow's pin club is a monthly subscription that members receive an exclusive enamel pin design created just for that month at discounted price.
Each month features a brand new pin plus a matching sticker. Members are charged once per month and receive their reward after production is complete.
Joining the club gives you special benefits such as discounted pricing and access to the secret shop, where you can find past club pins and other exclusive designs.
Starting April 2026, all pin club members will receive an exclusive 5% discount code every month that you can stack with any other shop discounts! Code will be sent out along with secret shop password in the email.
When will I be charged?
You’ll be charged immediately when you subscribe, and then on the 1st of every month for the upcoming design.
Please note: if you join near the end of a month (for example, on the 28th), you’ll secure the current month’s design. Your next charge will run on the 1st, and from then on you’ll be billed every 1st of the month like all other members.
If you prefer not to be charged twice close together, please consider joining earlier in the month.
All billing and renewal times are based on my store’s timezone: EST, not the customer’s local time.
When will the rewards ship?
Just like presale, each design takes about 4–8 weeks to produce and ship
(Example: join in November → November pin ships roughly in December~January.)
production can sometimes encounter unforeseeable delays such as remakes, holidays, or shipping slowdowns. If any delays occur, I’ll always inform members with updates so you know the new estimated shipping time.
The best way to check production updates is through my Instagram story highlight!
What is the secret shop and how do I access it?
Each month I will email out password for member to access the secret shop, please note password is for members only and cannot be shared to the public
Where are you based and do you ship internationally?
Marshmeollow is based in the US and ships internationally, shipping will be calculated at checkout.
For more detailed shipping policy please click HERE
Can I get leftover pin club designs later?
Once the pins are shipped, extras will be available in the secret shop in limited quantities, accessible by pin club members only
Can I combine the subscription with your other item(s)?
If you combine in-stock items with the subscription they will be held and shipped together once the subscription rewards are ready.
While I don’t strictly forbid combining in-stock and subscription item, my studio has limited storage space for holding orders. To avoid confusion and delays, I recommend placing separate orders for them.
How do I check or manage my subscription status?
You can easily manage your Pin Club subscription from your customer account
Log in to your account on my website using the same email you subscribed with.
Go to Subscriptions
From there, you can:
Check your current subscription status and next renewal date
Update your shipping address or payment method
Cancel your subscription
Can I skip or pause my subscription?
Yes you're welcome to skip or cancel the subscription. Please note you need to pause/skip/cancel it before 1st of each month to avoid being charged next month
If you cancel/pause during the month after you've been billed. You will still receive that month's pin since the order has already been created. Canceling only prevents future billing. It does not retroactively cancel an already paid order.
To manage, log in to your account and click subscription to skip, cancel or pause
I forgot to cancel the subscription and got charged, can I get a refund?
Unfortunately, no refunds are issued once a payment has been processed. Members are responsible for canceling their own subscriptions before the renewal date (the 1st of each month).
Please log in to your customer account using the same email you used to subscribe, and update your shipping address directly from there! Customers are responsible for keeping their address correct and up to date. We are not responsible for lost packages caused by old or incorrect addresses.
Pin Club Monthly Schedule
1st of Each Month
New Design Reveal
4-6th of Each Month
Monthly email sent with secret shop access & 5% discount code (If you joined later in the month, I will send individual emails later)
Mid - End of Next Month
Shipping starts! (If production delays occur, shipping may take an extra 1-3 weeks)